Privacy Policy
Privacy Statement
This Privacy Policy explains how Rcommunication (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our website (https://Rcommunication.com.ng), make purchases from our online store, or interact with our services. Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you. We are committed to protecting your privacy and ensuring your personal information is handled responsibly.
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect personal information you provide, such as your name, address, email address, and phone number.
When you browse our store, we automatically receive your computer’s Internet Protocol (IP) address to help us understand your browser and operating system, enhancing your shopping experience.
Email Marketing (if applicable): With your explicit consent, we may send you emails about our store, new products, promotions, or other updates. You can opt out of these communications at any time (see Section 2).
SECTION 2 - CONSENT
How do we obtain your consent?
When you provide personal information to complete a transaction, verify your payment method, place an order, arrange for delivery, or process a return, we infer that you consent to us collecting and using your information for that specific purpose only. For secondary purposes, such as marketing, we will either directly request your express consent or provide you with an opportunity to opt out.
How do you withdraw your consent?
If you change your mind after opting in, you may withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your information at any time by contacting us at support@rcommunication.com.ng or mailing us at:
Rcommunication
No. 350-360 Ikorodu Road, Idi-iroko Bus Stop, Maryland, Ikorodu, Lagos, Nigeria.
SECTION 3 - DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service (available at https://Rcommunication.com.ng/terms). We will notify you in advance of such disclosures unless legally prohibited.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc., which provides a secure e-commerce platform for us to deliver our products and services. Your data is stored in Shopify’s data storage, databases, and general application, secured behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, Shopify stores your payment data, encrypted in compliance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is retained only as long as necessary to complete the transaction, after which it is deleted. All direct payment gateways adhere to PCI-DSS standards, managed by the PCI Security Standards Council, a joint effort of brands like Visa, Mastercard, American Express, and Discover. For more details, review Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
SECTION 5 - THIRD-PARTY SERVICES
Third-party providers we use, such as payment gateways and transaction processors, collect, use, and disclose your information only to the extent necessary to perform their services for us. These providers have their own privacy policies, and we recommend reviewing them to understand how your personal information is handled.
Some third-party providers may be located in jurisdictions different from yours or ours. If you proceed with a transaction involving such providers, your information may be subject to the laws of their jurisdiction (e.g., if a payment gateway is located in the United States, your data may be subject to U.S. laws).
Once you leave our website or are redirected to a third-party website or application, this Privacy Policy and our Terms of Service no longer apply.
Links:
Clicking on links in our store may direct you to third-party sites. We are not responsible for their privacy practices and encourage you to read their privacy policies.
Google Analytics:
We use Google Analytics to analyze store visits and page views, helping us improve our website and services.
SECTION 6 - SECURITY
We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized loss, misuse, access, disclosure, alteration, or destruction. If you provide payment information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While we adhere to PCI-DSS requirements and implement additional industry standards, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
SECTION 7 - COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to enhance your experience on our website. Below is a list of cookies we use, which you may choose to opt out of:
• _session_id: Unique token, sessional, stores information about your session (e.g., referrer, landing page).
• _shopify_visit: No data held, persistent for 30 minutes from the last visit, tracks the number of visits.
• _shopify_uniq: No data held, expires midnight (relative to the visitor) the next day, counts visits by a single customer.
• cart: Unique token, persistent for 2 weeks, stores information about your cart contents.
• _secure_session_id: Unique token, sessional, enhances session security.
• storefront_digest: Unique token, indefinite, determines if a visitor has access to a password-protected shop.
• PREF: Set by Google, persistent for a short period, tracks store visitors and their origin.
For more details on how we use cookies and how to opt out, please contact us at support@rcommunication.com.ng.
SECTION 8 - AGE OF CONSENT
By using our website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us consent to allow any minor dependents to use this site.
SECTION 9 - DATA RETENTION
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, such as completing transactions, providing services, or complying with legal obligations. If you close your account or stop using our services, we will retain your information for two years before beginning the deletion process, unless required by law to retain it longer. Anonymized or aggregated data may be retained for analytical purposes.
SECTION 10 - YOUR RIGHTS OVER YOUR INFORMATION
You have the right to access, correct, amend, or delete your personal information. You may also object to certain uses of your data or request its portability to another service provider. To exercise these rights, contact us at support@rcommunication.com.ng or submit a request via our website (https://Rcommunication.com.ng/privacy). We may require additional documentation to verify your identity.
If you are a customer of our store and wish to exercise these rights, please contact us directly. If you have interacted with another Shopify-powered store, contact that merchant directly, and we can assist in forwarding your request if needed.
We will not discriminate against you for exercising your rights. If you are not satisfied with our response, you may lodge a complaint with the relevant data protection authority in your jurisdiction.
SECTION 11 - TRANSFERS OF YOUR INFORMATION
Rcommunication is based in Nigeria, but we may transfer your personal information to service providers, such as Shopify, located in other jurisdictions (e.g., Canada or the United States). These transfers are conducted in compliance with applicable laws and protected by contractual agreements ensuring adequate safeguards. If you are located in the European Economic Area (EEA) or the United Kingdom (UK), your data may be transferred to Canada, which has been deemed to provide adequate protection by the European Commission. For further transfers, we use safeguards like Standard Contractual Clauses.
SECTION 12 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on our website (https://Rcommunication.com.ng/privacy). If we make material changes, we will notify you via email or through our website to inform you of what information we collect, how we use it, and under what circumstances we may disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners to continue providing services to you.
SECTION 13 - QUESTIONS AND CONTACT INFORMATION
If you have questions, wish to access, correct, amend, or delete your personal information, register a complaint, or seek more information, contact our Privacy Compliance Officer at:
Email: support@rcommunication.com.ng
Mail:
Rcommunication
No. 350-360 Ikorodu Road, Idi-iroko Bus Stop, Maryland, Ikorodu, Lagos, Nigeria
For inquiries about how other Shopify-powered merchants process your data, please contact the respective merchant directly.
